Swedish post update

Written by

RCExplorer – David

in

Hi guys,

Here is a little update on the swedish post shipping

Posten_SverigeWhen the order ships out you will receive a confirmation email from posten. As soon as you receive this email it means that your package has been sorted at the local post office and is on it’s way to you. This email does not contain a tracking number. This is because the tracking number is a “weak” tracking number, meaning that it will only get updated when it’s sorted in Sweden and and won’t update until it is delivered. However I post the tracking number as a customer note on all orders to better keep track of things, as well as making the tracking number available to you. But please don’t freak out if your package doesn’t update from the service station, the package is not stuck, it’s on it’s way. As soon as you receive the email from posten you know you package is on it’s way to you.

Posten offers better tracking options but the shipping cost is much higher, and the delivery time isn’t faster. However if people want a more expensive and more trackable shipping option (Trackable in 46 counties), I can make that available. Prices would be around 10 USD higher for international shipping than the current shipping class.

Thank you all for the great support and feedback on the kits so far! Looking forward to seeing some flight videos!

Comments

55 responses to “Swedish post update”

  1. VictorHuge Avatar
    VictorHuge

    My package is stuck in Quebec according to tracking but I’ve had it for two days, so don’t panic people!

    Thanks for the Swedish love David!

    1. VictorHuge Avatar
      VictorHuge

      Amusingly the status never updated, but I’ve had the package for a few weeks or so! No motors to get started though… Sadness!

  2. Antoine Avatar
    Antoine

    Hi David,
    Thank you for the post. I just received my kit today (YES!!!!!). It takes 7 days to get to Switzerland.
    By the way, on the Swedish post traking system, the package is still in Nässjö 😉
    Thanks,
    Antoine

    1. Daikii Avatar
      Daikii

      I also received my package today in Switzerland =D

  3. littlewolf741 Avatar
    littlewolf741

    Hi David. My tracking number I received in an email I received on October 4th, 2014. It is a follows:
    Hello, a note has just been added to your order:
    Tracking nr: UA187864040SE
    For your reference, your order details are shown below.
    Order: #7050
    Just wondering David if you know if a package shipped from Sweden once it arrives into the United States will it arrive by UPS, USPS, Fedex, or DHL? I appreciate all your help.

    1. Patrick Avatar
      Patrick

      I live in usa and mine came usps.

  4. Patrick Avatar
    Patrick

    Myself, I enjoy the crappy tracking. A lot of old fashioned anticipation can build up as you check the box each day. I truly love the joy of suddenly seeing a HK parcel on my doorstep, or best ever, my wife handing me a box and saying I have swedish mail. I was truly excited, because I knew not it was coming. We used to mail a check somewhere and maybe get a package in six to eight weeks!! It’s boring getting a text that it’s been delivered, where’s the thrill? Anyone else feel that way? It’s a sure sign I’m getting older, the renunciation of new methods I view as inferior to the old way. Could be enlightened wisdom, maybe. Could be aging.

  5. James Avatar
    James

    I’m in the UK and received my lovely little box just 4 days after the e-mail from Posten.

    Many Thanks David.

  6. andre Avatar
    andre

    Hey David, I’m a big fan of your work and this Tricopter design, especially its modularity. Also I think it’s great you are not taking any short cuts in your build videos and give people details other people would skip (learned a lot from your videos 🙂

    I think I was lucky to get the last Tricopter of the first batch and yesterday I was thrilled it arrived at the post office (in Finland so not to far from you:) But when I picked it up I was in for a shock how battered the package looked:
    http://pasteboard.co/RFzfKyX.jpg

    I think one corner had gotten wet during transit and someone from the post tried to tape it closed and stuffed pieces back in that had fallen out. Luckily nothing seems broken and all important parts are there but I seem to have lost both sets of screw packs (the one that came with the kit and the extra I ordered).

    So yeah I would vote for having different shipping options in the future and I would be willing to pay a premium to get packages in OK condition 🙂

    BTW: since I seem to get my hands easier on 20mm M3 screws, does anything speak against only using these and no 18mm?

    Thanks! Again, I am still a happy customer and fully support you and your business.

    Andre

    1. DKDarkness Avatar
      DKDarkness

      If you use 20mm screws for the motors, you run the risk of permanently damaging the windings in the motors. You could use Davids favorite tool (the Dremel) and simply grind 2mm of the 20mm screws to make it a perfect fit.

      1. david Avatar
        david

        Thanks for helping out 🙂

      2. andre Avatar
        andre

        Thanks DKDarkness for the hint of using the magic Dremel. Turns out that I received a note that the lost screw sets will be re-sent!! Awesome customer service, David, couldn’t be happier 🙂 I am also very impressed. Enjoy your time in the States!

  7. Sandhill Avatar
    Sandhill

    I could not be happier with the service I got..an email from Posten informing me that there was a “letter under transportation” and 5 days later my package was on my doorstep. No tracking for me, thanks! 🙂

  8. rogerx3 Avatar
    rogerx3

    Hello all I’m in the UK and mine came on saturday morning. Was tracked in sweeden only.. then nothing for days.. then suddenly the world was all shiny.
    Best regards to every one.

  9. Odne Avatar
    Odne

    It seems posten.se does not update the tracking with any notes of shipping the package abroad. It just says received at Nässjö.

    The next update was a pick-up notice from posten.no (norwegian postal service) that the package was ready to be picked up.

    Sadly they now lost my package somewhere between re redisribution-central and my local post-office. 🙁

    1. david Avatar
      david

      Sent you an email. Hope we can sort this out for you asap so you can start buiding

      1. Odne Avatar
        Odne

        It seems they scanned the wrong barcode at the post-office! Luckily David figured it out! I’m running down to the office to sort it out now!

  10. Freakazoid Avatar
    Freakazoid

    I haven’t yet received my package. I ordered 11 days ago. I’m from Germany. My order id is #6989.

    I also sent you an email. Maybe you can do something about it.

    1. Freakazoid Avatar
      Freakazoid

      Update: It was in the mail today. Thank you 🙂

  11. littlewolf741 Avatar
    littlewolf741

    Hooray! I received my package today. The USPS lady was kind enough to give it to my Girlfriend at the front door. Nicely packaged. It seems even the box is collectable with the words rcexplorer emblazoned on the box! My packing customs slip was even signed by David. The 3D parts are awesome and i sat for a few hours looking at the parts. I have a 2.5 version wooden frame that I had built a month ago and some parts ordered from Hobbyking. Going to earn my wings on it before I tackle the V3. Thank you David for you and your wife Johanna for carefully packaging and shipping my V3 limited signed edition! Thank you Patrick for the USPS heads up.

  12. Brian Avatar
    Brian

    Hi David, I received my kit 2 days ago. I’m in California, USA. The kit looks great, can’t wait until I can free up some time to build it. The kit is very nicely packaged.

  13. DKDarkness Avatar
    DKDarkness

    Ordered the backordered kit and some spare parts on oct 9. Got a mail to confirm my order right away. Paid with PayPal and am used to both eBay and Hobbyking hogging my money right away, regardless of items being in stock or not. Got a mail (in danish, I live in Denmark) from Posten on oct 16 saying a letter is on it’s way. Got a notice in my snail-mail box on oct 17 saying a package was attempted delivered, and could now be picked up a the local post office on oct 18. Picked up my small package of spare parts today. Screws are of course stock, but the 1.5mm vibration dampeners that I have tried to bend my self with little success, look really good. I like the black finish and really nice work on them 🙂 Payment for the spare parts were charged from my PayPal account on oct 13, I assume that is when the spare parts were sent. No charge for the backordered kit yet. I assume I won’t be charged until the kit is shipped. A lot of larger companies could learn something here!

    I am really impressed with RCExplorer AB and their (Davids?) business model. Thumbs up!

    Now I just have to sit patently and wait for items ordered from HobbyKing on oct 8 (KK mini, 9x5E props and FPV etc) that are yet to ship from Hongkong, even though all items were in stock when ordered and are currently in status “printed”. HobbyKing is “looking into” the problem… I wish David would sell pre-configured KK-mini boards also 🙂

    1. DKDarkness Avatar
      DKDarkness

      Upon reviewing my account I discovered that payment for the backordered item has been chaged from my account at the time of placing the order. Makes little difference to me, but just wanted to reckdefy myself. Sorry for the earlier misinformation.

  14. 2ma Avatar
    2ma

    Hi David !
    After reading DkDarkness post, I’m afraid there is something wrong with my command. I ordered backordered some parts of the kit on oct 8 and got an email from Paypal saying everything is okay but I have still no news from Posten or something else… Maybe it take more time to come in France ?
    I know you very busy David and you are also in America doing an awesome series of awesomeness but could you check if my order is ok ?
    Thank you a lot ! May you fly fast and low !

    1. david Avatar
      david

      Your order will ship out soon. Some of the items you ordered were on backorder. You’re order is OK. It will ship out soon.

      1. 2ma Avatar
        2ma

        Thank you David ! 🙂
        Have a nice day !

      2. 2ma Avatar
        2ma

        Hi David !
        I’ve got an email from posten this morning !
        I am so happy right now 😀
        Thank you !

        1. david Avatar
          david

          Hope the package gets there soon. Good luck with your build

          1. 2ma Avatar
            2ma

            Hi !
            I’ve got my package today !It’s already Christmas for me !
            I love plates design with RCExplorer emblem 😀

            Thank Santa-David 🙂

    2. DKDarkness Avatar
      DKDarkness

      Upon reviewing my account I discovered that payment for the backordered item has been chaged from my account at the time of placing the order. Makes little difference to me, but just wanted to reckdefy myself. Sorry for the earlier misinformation.

  15. DukeZillo Avatar
    DukeZillo

    1 month and doesn’t arrive my tricopter 🙁 damn MEXPOST 🙁

    1. david Avatar
      david

      Wow that is really bad. If it doesn’t show up soon, let me know and I’ll take care of you

      1. DukeZillo Avatar
        DukeZillo

        thank you David, i Will keep in touch

        Greetings from México

      2. DukeZillo Avatar
        DukeZillo

        David, could you check if the tracking number is correct?

        trk # UA187742267SE

        Correos de Mexico says it doesnt exist / no info

        http://www.sepomex.gob.mx/ServiciosLinea/Paginas/cemsmexpost.aspx

        thank you in advance

        1. david Avatar
          david

          Read this post: http://rcexplorer.se/blog/2014/10/swedish-post-update/
          Your package left sweden on november 4th so it should arrive soon.

          1. DukeZillo Avatar
            DukeZillo

            thank you !

          2. DukeZillo Avatar
            DukeZillo

            thank you David, Finally my tricopter has arrived

            1. david Avatar
              david

              Sorry about the wait. Hope you will enjoy it 🙂 Good luck with the build!

              1. DukeZillo Avatar
                DukeZillo

                Hi David, now i have 2 tricopters kits, the original one shipped in octuber finally arrived, and the tricopter you shipped in november arrived in november, could you send me a paypal account to pay you the other tricopter.

                1. RCExplorer - David Avatar
                  RCExplorer – David

                  Do you want the second one? You can place another order just like the original one and send me an email and I’ll mark it as shipped. But if you don’t want it you can just send it back 🙂
                  Up to you 🙂

                  1. DukeZillo Avatar
                    DukeZillo

                    new order is #9754, thank you David

                    1. RCExplorer - David Avatar
                      RCExplorer – David

                      Thanks Duke 🙂

    2. DukeZillo Avatar
      DukeZillo

      No News 🙁

  16. lynnds2001 Avatar
    lynnds2001

    WOOT! Got my email that the package has been posted!
    I’m in Illinois, USA and ordered Oct 1, waiting has been tough…hope it is here by the weekend. All the other parts are here, my son and I hope to get it flying by Thanksgiving. Do you have any snow flying hints? I think we’ll have to fly on the snow a lot. Waterproofing? Pontoons? No way I can wait for spring. Thanks again.
    David, you are brilliant and awesome. A great future is in store for you with all your talent as well.

    1. david Avatar
      david

      I hope you’ll be up and flying before thanksgiving 🙂

      Yeah on the snow flying, waterproofing the ESC’s should be a high priority. Liquid electrical tape works awesome. Probably a good idea to waterproof as much of the electronics as possible. Other than that you should be good to go. The snow will help dampen crashes 🙂

  17. Spartan Avatar
    Spartan

    Hi from Australia David!

    Just wondering if you have any idea when you will be shipping out more V3 tris? I placed an order on 15th October but I haven’t heard anything yet.

    I know you’re a busy man at the moment but any info would be greatly appreciated.

    Thanks David.

    Regards,
    Kit

    1. david Avatar
      david

      Ran into some supply issues. The parts should arrive early next week and I’ll work day and night to get the orders out as soon as they do.
      Very sorry for the wait

  18. efbe Avatar
    efbe

    David,
    I ordered when there where 7 kits available (Order: #8090).
    I did not receive anything from “POSTEN” yet. Can it be that its due to the Holliday season ??
    By the way a, a little bit late, Happy Holliday’s.

    efbe

    1. RCExplorer - David Avatar
      RCExplorer – David

      It’s being shipped out today. Been away for a couple of days and posten has been closed. Hope you get it soon 🙂

      1. efbe Avatar
        efbe

        David,

        Thanks,

        efbe

      2. efbe Avatar
        efbe

        David,

        Kit arrived today, but the screws are missing.
        And I received 2 upper (servo)swivel parts. They are a little different ?

        efbe

        1. RCExplorer - David Avatar
          RCExplorer – David

          Terrible sorry about that! I’ll send you a new pack ASAP.
          I included the new Tilt top piece in your order (included the old design as well as I had it laying around). Use the new thicker built one.

          1. efbe Avatar
            efbe

            OK
            No problem.

            (it’s the screws and the self locking nuts)

            Did You see the new render ?

            efbe

          2. efbe Avatar
            efbe

            David,
            Screws arrived just now. That was quick.
            Thanks,
            efbe
            https://www.dropbox.com/s/upriuvcy2fnn3vw/tri.jpg?dl=0

  19. Brad Avatar
    Brad

    David,
    My order status shows completed, but I am not sure if that means it has shipped or not. Order # 9502
    Thanks!

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