Hi guys,
Here is a little update on the swedish post shipping
When the order ships out you will receive a confirmation email from posten. As soon as you receive this email it means that your package has been sorted at the local post office and is on it’s way to you. This email does not contain a tracking number. This is because the tracking number is a “weak” tracking number, meaning that it will only get updated when it’s sorted in Sweden and and won’t update until it is delivered. However I post the tracking number as a customer note on all orders to better keep track of things, as well as making the tracking number available to you. But please don’t freak out if your package doesn’t update from the service station, the package is not stuck, it’s on it’s way. As soon as you receive the email from posten you know you package is on it’s way to you.
Posten offers better tracking options but the shipping cost is much higher, and the delivery time isn’t faster. However if people want a more expensive and more trackable shipping option (Trackable in 46 counties), I can make that available. Prices would be around 10 USD higher for international shipping than the current shipping class.
Thank you all for the great support and feedback on the kits so far! Looking forward to seeing some flight videos!
My package is stuck in Quebec according to tracking but I’ve had it for two days, so don’t panic people!
Thanks for the Swedish love David!
Amusingly the status never updated, but I’ve had the package for a few weeks or so! No motors to get started though… Sadness!
Hi David,
Thank you for the post. I just received my kit today (YES!!!!!). It takes 7 days to get to Switzerland.
By the way, on the Swedish post traking system, the package is still in Nässjö 😉
Thanks,
Antoine
I also received my package today in Switzerland =D
Hi David. My tracking number I received in an email I received on October 4th, 2014. It is a follows:
Hello, a note has just been added to your order:
Tracking nr: UA187864040SE
For your reference, your order details are shown below.
Order: #7050
Just wondering David if you know if a package shipped from Sweden once it arrives into the United States will it arrive by UPS, USPS, Fedex, or DHL? I appreciate all your help.
I live in usa and mine came usps.
Myself, I enjoy the crappy tracking. A lot of old fashioned anticipation can build up as you check the box each day. I truly love the joy of suddenly seeing a HK parcel on my doorstep, or best ever, my wife handing me a box and saying I have swedish mail. I was truly excited, because I knew not it was coming. We used to mail a check somewhere and maybe get a package in six to eight weeks!! It’s boring getting a text that it’s been delivered, where’s the thrill? Anyone else feel that way? It’s a sure sign I’m getting older, the renunciation of new methods I view as inferior to the old way. Could be enlightened wisdom, maybe. Could be aging.
I’m in the UK and received my lovely little box just 4 days after the e-mail from Posten.
Many Thanks David.
Hey David, I’m a big fan of your work and this Tricopter design, especially its modularity. Also I think it’s great you are not taking any short cuts in your build videos and give people details other people would skip (learned a lot from your videos 🙂
I think I was lucky to get the last Tricopter of the first batch and yesterday I was thrilled it arrived at the post office (in Finland so not to far from you:) But when I picked it up I was in for a shock how battered the package looked:
http://pasteboard.co/RFzfKyX.jpg
I think one corner had gotten wet during transit and someone from the post tried to tape it closed and stuffed pieces back in that had fallen out. Luckily nothing seems broken and all important parts are there but I seem to have lost both sets of screw packs (the one that came with the kit and the extra I ordered).
So yeah I would vote for having different shipping options in the future and I would be willing to pay a premium to get packages in OK condition 🙂
BTW: since I seem to get my hands easier on 20mm M3 screws, does anything speak against only using these and no 18mm?
Thanks! Again, I am still a happy customer and fully support you and your business.
Andre
If you use 20mm screws for the motors, you run the risk of permanently damaging the windings in the motors. You could use Davids favorite tool (the Dremel) and simply grind 2mm of the 20mm screws to make it a perfect fit.
Thanks for helping out 🙂
Thanks DKDarkness for the hint of using the magic Dremel. Turns out that I received a note that the lost screw sets will be re-sent!! Awesome customer service, David, couldn’t be happier 🙂 I am also very impressed. Enjoy your time in the States!
I could not be happier with the service I got..an email from Posten informing me that there was a “letter under transportation” and 5 days later my package was on my doorstep. No tracking for me, thanks! 🙂
Hello all I’m in the UK and mine came on saturday morning. Was tracked in sweeden only.. then nothing for days.. then suddenly the world was all shiny.
Best regards to every one.
It seems posten.se does not update the tracking with any notes of shipping the package abroad. It just says received at Nässjö.
The next update was a pick-up notice from posten.no (norwegian postal service) that the package was ready to be picked up.
Sadly they now lost my package somewhere between re redisribution-central and my local post-office. 🙁
Sent you an email. Hope we can sort this out for you asap so you can start buiding
It seems they scanned the wrong barcode at the post-office! Luckily David figured it out! I’m running down to the office to sort it out now!
I haven’t yet received my package. I ordered 11 days ago. I’m from Germany. My order id is #6989.
I also sent you an email. Maybe you can do something about it.
Update: It was in the mail today. Thank you 🙂
Hooray! I received my package today. The USPS lady was kind enough to give it to my Girlfriend at the front door. Nicely packaged. It seems even the box is collectable with the words rcexplorer emblazoned on the box! My packing customs slip was even signed by David. The 3D parts are awesome and i sat for a few hours looking at the parts. I have a 2.5 version wooden frame that I had built a month ago and some parts ordered from Hobbyking. Going to earn my wings on it before I tackle the V3. Thank you David for you and your wife Johanna for carefully packaging and shipping my V3 limited signed edition! Thank you Patrick for the USPS heads up.
Hi David, I received my kit 2 days ago. I’m in California, USA. The kit looks great, can’t wait until I can free up some time to build it. The kit is very nicely packaged.
Ordered the backordered kit and some spare parts on oct 9. Got a mail to confirm my order right away. Paid with PayPal and am used to both eBay and Hobbyking hogging my money right away, regardless of items being in stock or not. Got a mail (in danish, I live in Denmark) from Posten on oct 16 saying a letter is on it’s way. Got a notice in my snail-mail box on oct 17 saying a package was attempted delivered, and could now be picked up a the local post office on oct 18. Picked up my small package of spare parts today. Screws are of course stock, but the 1.5mm vibration dampeners that I have tried to bend my self with little success, look really good. I like the black finish and really nice work on them 🙂 Payment for the spare parts were charged from my PayPal account on oct 13, I assume that is when the spare parts were sent. No charge for the backordered kit yet. I assume I won’t be charged until the kit is shipped. A lot of larger companies could learn something here!
I am really impressed with RCExplorer AB and their (Davids?) business model. Thumbs up!
Now I just have to sit patently and wait for items ordered from HobbyKing on oct 8 (KK mini, 9x5E props and FPV etc) that are yet to ship from Hongkong, even though all items were in stock when ordered and are currently in status “printed”. HobbyKing is “looking into” the problem… I wish David would sell pre-configured KK-mini boards also 🙂
Upon reviewing my account I discovered that payment for the backordered item has been chaged from my account at the time of placing the order. Makes little difference to me, but just wanted to reckdefy myself. Sorry for the earlier misinformation.
Hi David !
After reading DkDarkness post, I’m afraid there is something wrong with my command. I ordered backordered some parts of the kit on oct 8 and got an email from Paypal saying everything is okay but I have still no news from Posten or something else… Maybe it take more time to come in France ?
I know you very busy David and you are also in America doing an awesome series of awesomeness but could you check if my order is ok ?
Thank you a lot ! May you fly fast and low !
Your order will ship out soon. Some of the items you ordered were on backorder. You’re order is OK. It will ship out soon.
Thank you David ! 🙂
Have a nice day !
Hi David !
I’ve got an email from posten this morning !
I am so happy right now 😀
Thank you !
Hope the package gets there soon. Good luck with your build
Hi !
I’ve got my package today !It’s already Christmas for me !
I love plates design with RCExplorer emblem 😀
Thank Santa-David 🙂
Upon reviewing my account I discovered that payment for the backordered item has been chaged from my account at the time of placing the order. Makes little difference to me, but just wanted to reckdefy myself. Sorry for the earlier misinformation.
1 month and doesn’t arrive my tricopter 🙁 damn MEXPOST 🙁
Wow that is really bad. If it doesn’t show up soon, let me know and I’ll take care of you
thank you David, i Will keep in touch
Greetings from México
David, could you check if the tracking number is correct?
trk # UA187742267SE
Correos de Mexico says it doesnt exist / no info
http://www.sepomex.gob.mx/ServiciosLinea/Paginas/cemsmexpost.aspx
thank you in advance
Read this post: http://rcexplorer.se/blog/2014/10/swedish-post-update/
Your package left sweden on november 4th so it should arrive soon.
thank you !
thank you David, Finally my tricopter has arrived
Sorry about the wait. Hope you will enjoy it 🙂 Good luck with the build!
Hi David, now i have 2 tricopters kits, the original one shipped in octuber finally arrived, and the tricopter you shipped in november arrived in november, could you send me a paypal account to pay you the other tricopter.
Do you want the second one? You can place another order just like the original one and send me an email and I’ll mark it as shipped. But if you don’t want it you can just send it back 🙂
Up to you 🙂
new order is #9754, thank you David
Thanks Duke 🙂
No News 🙁
WOOT! Got my email that the package has been posted!
I’m in Illinois, USA and ordered Oct 1, waiting has been tough…hope it is here by the weekend. All the other parts are here, my son and I hope to get it flying by Thanksgiving. Do you have any snow flying hints? I think we’ll have to fly on the snow a lot. Waterproofing? Pontoons? No way I can wait for spring. Thanks again.
David, you are brilliant and awesome. A great future is in store for you with all your talent as well.
I hope you’ll be up and flying before thanksgiving 🙂
Yeah on the snow flying, waterproofing the ESC’s should be a high priority. Liquid electrical tape works awesome. Probably a good idea to waterproof as much of the electronics as possible. Other than that you should be good to go. The snow will help dampen crashes 🙂
Hi from Australia David!
Just wondering if you have any idea when you will be shipping out more V3 tris? I placed an order on 15th October but I haven’t heard anything yet.
I know you’re a busy man at the moment but any info would be greatly appreciated.
Thanks David.
Regards,
Kit
Ran into some supply issues. The parts should arrive early next week and I’ll work day and night to get the orders out as soon as they do.
Very sorry for the wait
David,
I ordered when there where 7 kits available (Order: #8090).
I did not receive anything from “POSTEN” yet. Can it be that its due to the Holliday season ??
By the way a, a little bit late, Happy Holliday’s.
efbe
It’s being shipped out today. Been away for a couple of days and posten has been closed. Hope you get it soon 🙂
David,
Thanks,
efbe
David,
Kit arrived today, but the screws are missing.
And I received 2 upper (servo)swivel parts. They are a little different ?
efbe
Terrible sorry about that! I’ll send you a new pack ASAP.
I included the new Tilt top piece in your order (included the old design as well as I had it laying around). Use the new thicker built one.
OK
No problem.
(it’s the screws and the self locking nuts)
Did You see the new render ?
efbe
David,
Screws arrived just now. That was quick.
Thanks,
efbe
https://www.dropbox.com/s/upriuvcy2fnn3vw/tri.jpg?dl=0
David,
My order status shows completed, but I am not sure if that means it has shipped or not. Order # 9502
Thanks!